URGENT: Applications engineer – Telco – Hobart CBD

Paxus
  • Post Date: May 16, 2018
  • Applications 0
  • Views 78
Job Overview

In order to provide complex technical service, solutions to the IT infrastructure, products and services supplied and operated by my client to Networking Tasmania key clients in a managed service environment, we are currently looking for an Applications engineer to undertake the below responsibilities:

  • Diagnose and restore complex issues associated to customer’s applications, and private networks for Telstra’s Enterprise and Government customers.
  • Provide effective systems and application administration/management for relevant platforms and environments used.
  • Provide support to other teams within Networking Tasmania.
  • Perform or participate in complex, specialised technical investigations to determine/confirm system and design standards and performance parameters for the networks, infrastructure, products and services supplied and operated by Telstra
  • Deliver and/or develop technical training, updates & or briefings to staff and clients to ensure understanding of products, process & procedures.
  • Diagnose and restore complex issues with the networks, infrastructure, products and services supplied and operated by Telstra
  • Prepare, contribute and maintain process and technical documentation to describe how application infrastructure, products and services operate.
  • Provide pro-active Change management with customers to ensure that customer impact of service changes and planned outages are minimised
  • Analyse technologies and develop technology strategy and implementation plans relevant to managed environment.
  • Building and support tools and processes to support NTPOdin.
  • Leverage scripting and programming to build required automation, tools and reports on an ad-hoc basis.
  • Train users and answer application system related questions.
  • Learn on the job and explore new technologies with little supervision.
  • Operate the platform within security and privacy guidelines.
  • Manage system and host backup/restore activities
  • Participate in on-call roster.

Qualifications and Experiences:

Mandatory

  • Bachelor’s degree in Information Technologies or equivalent.
  • Strong experience in the telecommunication industry, including experience working in a service provider or large enterprise environment.
  • Experience with programming and scripting tools (including Perl, PHP, Shell) that is relevant to current environments for automation, investigative and reports activities.
  • Seasoned professional in providing level 3 support dealing with customers and complex applications and product issues.
  • Linux support and systems administration experience.
  • Understanding of protocols/technologies like HTTP, SSL, LDAP, SQL, HTML, XML, and DNS.
  • Clear written and verbal communication skills.

Desirable

  • Experience performing system and custom application administration functions.
  • Experience securing network, platform and applications.
  • Experience with development and support of a variety of tool sets used in Networking Tasmania.
  • Experienced with VM Ware, ESX, Content and Mail filtering, load balancing environments.
  • Windows and other (non-Unix) support and systems administration experience.
  • Knowledge of access technologies (ADSL, BDSL, 4G, NBN, Ethernet and Fibre Services).
  • Experience with Cisco enterprise routers & switches essential.
  • Experience with Network Management Systems (SSH, SNMP, AAA, SysLog).
  • Routing, Wireless, Firewall and Switching experience.
  • ITILv3 certified

If you are interested in this urgent opportunity, please apply to this role asap! 

 

To be considered for the role click the ‘Apply’ button or for more information about this and other opportunities please contact Clement Lege on 03 86804214. Please quote our job reference number: 200177805.

Job Detail
  • Salary70 - 70
  • Reference Number200177805_2
  • External Form Linkhttps://goo.gl/j8caJm
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