PaxusPost Date: January 8, 2019Applications 0Views 107 Job Overview Our growing client based in North Ryde is currently seeking a Level 1 Technical Support Officer to join their team for a 6 month initial contract with view for extension. Key Responsibilities: Troubleshoot IT issues internal stakeholders and clients, you will be responsible for handling at first point of contact Effectively liaise with internal second level teams and third party suppliers to ensure speedy resolution of customer issue. Effectively communicate regular updates to customers on the status of their logged issues Accurately record all customer issues in the IT Service Management tool (ServiceNow). Key Requirements: Minimum 12 months IT Helpdesk experience Experience with Active Directory an advantage Excellent communication skills, written and verbally The ability to work autonomously Professional presentation The confidence to liaise with people across all levels internally & externally A strong work ethic To be considered for the role click the ‘Apply’ button or for more information about this and other opportunities please contact Alyssa Lau on 02 9464 5658. Please quote our job reference number: 200184398. Apply Now Job Detail Salary30 - 35 Reference Number200184398_3 External Form Linkhttps://goo.gl/SjYXtJ Apply Now Shortlist Apply Now Never pay anyone for job application test or interview. How to Apply for a role Complete Application Form Upload and attach your CV and Cover Letter, explaining your skills, strengths, expertise and general relevance for the role. Send application by clicking the Apply Now button. If you have any problems please contact our Job Doctor Andrew Matler, a renowned job search strategist and longstanding recruitment expert, as well as being an all around helpful person. Mail him at firstname.lastname@example.org DONT FORGET TO MENTION IN YOUR JOB APPLICATION THAT YOU FOUND THIS ROLE ON JOBZILLA NEED HELP? If you are having trouble with your application or you cannot find the Recruiters email address then forward your application, CV and Cover letter to The Job Doctor Sean who will assist and get your application to the right person. Related Jobs (10) Devops Analyst on March 21, 2019 Systems Engineer on March 21, 2019 Systems Engineer on March 21, 2019 Systems Engineer on March 21, 2019 Systems Engineer on March 21, 2019 CRM Developer on March 21, 2019 Security Consultant on March 21, 2019 Business Analyst on March 21, 2019 Security Consultant on March 20, 2019 Test Analyst on March 20, 2019 Contact the Job Doctor Email Your IssuesNameThis field is for validation purposes and should be left unchanged. This iframe contains the logic required to handle AJAX powered Gravity Forms.