DESKTOP SUPPORT TECHNICIAN

Finite
  • Post Date: June 10, 2017
  • Applications 0
  • Views 85
Job Overview

Type: Contract

Location: Parramatta

Reference Number
Please quote this reference number.

JS(DA)22255

Job type: Contract

DESCRIPTION

Skills

Desktop Support Technician

The primary responsibility of the Desktop Support Technician position is the deployment, configuration and support of PC and peripheral devices connected to the Health Technology LAN and under the management of my client.

To maintain a highly professional, performance based, innovative, responsive and accountable customer service culture,

To successfully manage relationships within eHealth NSW and with customers, and

Exercise sound judgement and discretion in dealing with sensitive and contentious issues and when representing.

Working in a dynamic fast paced environment

Readily adapt to change

Self motivating with the ability to drive successful outcomes

Managing shifting customer expectations

Quickly understanding the business issues and challenges of Client Agencies

Establishing and managing stakeholder relationships in a challenging environment.

Configure and maintain PCs under management

Create and maintain user accounts

Configure and maintain network printing devices

Configure and maintain miscellaneous end use devices including approved PDAs

Configure and maintain PC application configuration

Configure and maintain PC hardware

Develop and maintain PC application configuration and security packages for delivery to user desktops, including patch management

Proactive monitoring and problem resolution of managed PCs and approved end use devices

Desktop and standalone application support

Update the Service Desk to reflect job status as activity is undertaken

Assist with the development, implementation and maintenance of policies, procedures and standards relating to the effective use and operations of technical services

Provide out-of-hours on-call support as required

Be available for scheduled out-of-hours work as required

Undertaking such other duties as may reasonably be required from time to time

Location

Parramatta

Start date

Rate

Contact

Finite IT Recruitment Solutions
Please send Resumes (CV’s) as WORD (any version) attachments.

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Duration

Job Detail
  • Offerd Salarynegotiable
  • Career LevelOthers
  • Experience3 Years
  • INDUSTRYTech / IT
  • QualificationDiploma
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