PaxusPost Date: January 8, 2019Apply Before: February 5, 2019Applications 0Views 48 Job Overview **PLEASE NOTE: Your CV must include confirmation that you are an Australian Citizen with hold a Baseline Security Clearance from AGSVA to apply for this role** Manage and resolve customer incidents and service requests for a major Telco in the Sydney CBD. You will work with customers to keep them informed of the status of their incidents while making sure to raise difficult issues to appropriate employees. This team works on a 12 hour shift schedule and both day and night shifts are available. The team is looking for someone willing to fill any of the following shifts: Monday 7pm – 7am Tuesday 7pm – 7am Wednesday 7pm – 7am Thursday 7pm – 7am Friday 7pm – 7am Saturday 7am – 7pm Sunday 7am – 7pm Your CV will make mention of as much of the following as possible: Confirmation that you hold Baseline Security Clearance from AGSVA (For more info on Baseline Security Clearance: http://www.defence.gov.au/AGSVA/getting-a-clearance.asp) Previous Customer Service or Help Desk Experience Ability to work in a team environment Experience working with Microsoft Office Networking and/or telecommunications experience Please note: You must be an Australian Citizen and have baseline security clearance in order to be considered. Additionally, you may be subject to background checks, if you think this may be an issue please let me know as soon as possible. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. To be considered for the role click the ‘Apply’ button or for more information about this and other opportunities please contact Kevin Monahan on 02 9464 5571. Please quote our job reference number: 200184116. Apply Now Job Detail Salary25 - 34.99 Reference Number200184116_3 External Form Linkhttps://goo.gl/T9xSdT Apply Now Shortlist Apply Now Never pay anyone for job application test or interview. How to Apply for a role Complete Application Form Upload and attach your CV and Cover Letter, explaining your skills, strengths, expertise and general relevance for the role. Send application by clicking the Apply Now button. If you have any problems please contact our Job Doctor Andrew Matler, a renowned job search strategist and longstanding recruitment expert, as well as being an all around helpful person. Mail him at email@example.com DONT FORGET TO MENTION IN YOUR JOB APPLICATION THAT YOU FOUND THIS ROLE ON JOBZILLA NEED HELP? If you are having trouble with your application or you cannot find the Recruiters email address then forward your application, CV and Cover letter to The Job Doctor Sean who will assist and get your application to the right person. Related Jobs (10) Technical Delivery Manager on January 22, 2019 Angular Developer on January 22, 2019 Systems Engineer on January 22, 2019 Senior Analyst Programmer on January 21, 2019 Program Manager on January 18, 2019 Technical Service Delivery Manager on January 18, 2019 Systems Engineer on January 18, 2019 Data Engineer on January 18, 2019 Integration Business Analyst – Contract – Brisbane on January 17, 2019 Integration Business Analyst – Contract – Brisbane on January 17, 2019 Contact the Job Doctor Email Your IssuesPhoneThis field is for validation purposes and should be left unchanged. This iframe contains the logic required to handle AJAX powered Gravity Forms.